Overview
Chloroplast Enterprises ("we", "us", "our") provides canteen and mess services to educational institutions and other organisations. We respect the privacy of everyone who interacts with us — visitors to this website, institutions, students, staff, and anyone who contacts us for service support. This policy explains what information we may receive, how we use it, and the choices you have.
Information we may collect
- Contact and enquiry details you share with us, such as your name, phone number, institution name, and the nature of your enquiry.
- Service coordination details shared by an institution to help us plan or support a canteen or mess arrangement.
- Communication records — calls, messages, or emails — kept only as needed to respond to and manage genuine enquiries and service requests.
- Basic, non-identifying technical information (such as general usage of this website) that may be collected to keep the site working reliably.
How we use information
We use the information we receive to respond to enquiries, coordinate and deliver canteen or mess services, act on requests from institutions, maintain service and support records, and meet reasonable operational, legal, or compliance requirements. We do not use your information to send unsolicited marketing.
Payment information
Chloroplast Enterprises does not store card, UPI, net banking, wallet, or other payment credential details on this website. Where digital payments are used, that information is handled through authorised payment service providers or approved institutional channels that maintain their own security and privacy standards.
Sharing of information
We do not sell your personal information. We share it only where genuinely needed — with the relevant institution, our service team, a payment provider processing a transaction, or a professional adviser — and only for legitimate business, support, legal, or compliance purposes, or where required by law.
Data retention
We keep information only for as long as it is needed to provide our services, maintain reasonable business and service records, and meet legal or compliance obligations. When information is no longer required, we take reasonable steps to remove or securely dispose of it.
Security
We take reasonable and practical measures to protect the information in our care against loss, misuse, and unauthorised access. No method of communication or storage can be guaranteed to be completely secure, but we work to handle your information responsibly.
Your choices
You may contact us to ask what information we hold about you, to request a correction, or to ask us to remove information where we are not required to keep it. We will respond to reasonable requests in line with applicable law.
Updates to this policy
We may update this policy from time to time to reflect changes in how we operate. The latest version will always be available on this page, along with the date it was last updated.
Contact
For any privacy question or request, contact Chloroplast Enterprises at 9109189412 or at Pramodam Towers, Phoolbagh, Gwalior - 474002.